Our Services
For people and organizations in Bermuda and Cayman, we provide the following services.
Training & Coaching
Team building. Coaching.
Emotional intelligence.
Unconscious bias.
Leadership development.
Supervisory skills.
Psychometric assessment.
Contact Claudia
Our People
We are comprised of 80+ professionals located in Bermuda, Cayman and Manila.
Meet our senior leadership team
Claudia Philipsz-Jones
Managing Director, Cayman & Group Head of Business Development
Joined Expertise in 2005
About Expertise
A truly unique company, brimming with passion for helping people and organizations
Our History
A story of growth and overcoming challenges to succeed.
Expertise was incorporated in 1999 by Doug Soares, an HR guy with a keen interest in optimizing personal performance and organizational effectiveness. By the time the global recession hit in 2009, the company had grown to 250+ clients and 60 employees. The company shrank in 2010 but has been growing ever since. A support office in Manila was opened in 2011 and the Cayman Islands office opened in 2020.
Our Clients
Our reputation. That's why we keep winning new clients.
By helping our first few clients succeed in 1999, word got around. Before long we had dozens, then hundreds, of local and international companies trusting us to serve them. Two-thirds of our clients are insurance and financial services companies with offices in Bermuda and/or Cayman. The remainder are local and global companies from a wide cross section of industries.
Our Employees
Expertise. We have lots of it. But that's not all.
Yes, we employ a diverse team of highly credentialed experts. But that's not what makes our team exceptional. Our people have a shared passion for helping people and organizations succeed. We care. We advocate. We support. Hence our tag line. On Your Side. Committed to Success. It's no wonder why our clients love our people. And it's no wonder why our people love what they do for our clients.
Our Culture
Wellbeing. Ubuntu. Arete.
Wellbeing: Looking after oneself. Ubuntu: Looking out for others. Arete: Striving to achieve the highest possible level of success. Those three core values have shaped our culture since the inception of our company. We promise you that this is not marketing BS. Ask any of our employees about our culture. Culture plays a pivitol role in our success.
Our Most Sacred Principle
Not only do we not discriminate, we fight for equity.
Beyond promoting equality of opportunity, we are activists for equity. That's why you will see many of our employees leading and supporting anti-discrimination causes. We oppose racism, sexism, homophobia, xenophobia, ageism and lots of other isms. Why? Because people and organizations can never achieve optimal success if people and systems discriminate against them.
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