Information you provide to us

When you engage Expertise for services, we ask that you provide accurate and necessary information that enables us to respond to your service request. When you provide personal information to us, we use it for the purposes for which it was provided as stated at the point of collection or as obvious from the context of collection.

In order to service your Recruitment request, we require the following information from you:

Your contact information [full name including all past and present aliases, address(es), phone number(s), fax number(s), email address(es)];
Your résumé/CV (and any updates thereof);
Reference contact details (name, business name, business address, business telephone number, your relationship with them and their position with the business). We assume that, before providing us with any contact details for your references, you have obtained their permission to do so;
A description of the types of positions that interest you;
Nationality.

In using our services, we may also ask you to provide us with the following additional information:

Educational records;
Reference letters; and
Results of specialized testing or professional designation testing.

Interview notes will also form part of the information we have on our file about you.

Information we collect from clients or third parties

For Recruitment services, we may collect the following:

Verification of education and professional qualification;
Verification of employment history;
Criminal and credit record check, if required by the position;
Information obtained through reference and background checks.

For Human Resources and Immigration services, we may collect the following:

Employer information, including payroll tax identification number, social insurance identification number, benefits statements and records, deduction policies and address;
Recruitment information, including full name, personal telephone numbers, personal email and residential/mailing address, resume and proof of qualifications (education details, work history), date of birth, pre-employment screenings and background checks;
Immigration applicant information, including full name, personal telephone numbers, email and residential/mailing address, photo identification, personal financial details, health standing, date of birth, résumé and proof of qualifications (education details, work history), nationality, character references, police reports, marriage certificates, dependents identification;
Employee information, including full name, work and personal telephone numbers, email and residential/mailing address, emergency contact details, self-selected racial category for Department of Statistics, contracts of employment, compensation / benefits / deductions information, social insurance identification number, attendance records, performance and training details, bank account information, employee relations records.

For Payroll services, we may collect the following:

Employer information, including payroll tax identification number, social insurance identification number, benefits statements and records, deduction policies, address and company bank account information where client requires direct debit;
Personal and/or professional contact information, including email address and telephone number;
Employee information, including first and last name, email address, compensation / benefits / deductions information, social insurance identification number, attendance records (if used in calculation of pay), date of birth and bank account information;
Geographic location

Information we collect over Expertise websites

We may ask you for some or all the following types of information when you make a service inquiry or register as an active job seeker.

This includes, but is not limited to:

Contact information such as name, e-mail address, postal address, phone number and mobile number;
Immigration status;
Number of dependents;
Work disciplines and industries of interest;
Résumé;
Username and password

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